Refund and Returns Policy
RETURN & REFUNDS POLICY
We hope that you enjoy your Shop Tiwa purchase.
- All sales are final
- No refunds
- Exchanges are allowed
Thank you for your understanding regarding this matter.
Terms of Service
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly, and arrangement thereof, are the sole property of Shop Tiwa, Copyright © 2023, ALL RIGHTS RESERVED. You may use the content of this site only to shop on this site or place an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Credit Cards
We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we’re not responsible for the operation of or content located on or through any such site.
Multiple Product Orders
For a multiple-product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Shop Tiwa reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Other Conditions
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Shop Tiwa | Tiwalesho signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
Privacy
We keep your personal information private and secure. When you purchase from our site, you provide your name, email address, credit card information, address, phone number, and password. We use this information to process your orders, to keep you updated on your orders, and to personalize your shopping experience. Our secure servers protect your information using advanced encryption techniques and firewall technology. To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Shop Tiwa site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us. When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also added to our newsletter list. We use “cookies” to keep track of your current shopping session to personalize your experience so that you may retrieve your shopping cart at any time.
Privacy On Other Websites
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site’s privacy policy. Our Store is not responsible for the actions of third parties.
Taxes
Our Store shall automatically charge and withhold the required Sales tax for orders to be delivered to addresses within Maryland. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
Disputes
If you file a dispute and we review your order to then discover that your dispute is fraudulent, you will no longer be eligible to make any future purchases with Shop Tiwa. Any future orders you may complete will be cancelled and you will be refunded to your original form of payment.
Typographical Errors
In the event a product is listed at an incorrect price, due to a typographical error or error in pricing information received from our suppliers, Shop Tiwa has the right to refuse or cancel any orders placed for the product listed at the incorrect price. Our store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will immediately issue a refund to your credit card account in the amount of the canceled item or complete the order if applicable.